Imperial Commercials Sutton in Ashfield

Fulwood Road South, Sutton-in-Ashfield, NG17 2JZ

Tel: 01623 516735
Fax: 01623 517644
Email: info99@imperialcommercials.co.uk

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Imperial Commercials Stoke – LDV Dealer Award

Local firm awarded for extra effort in supporting LDV van owners

Following the collapse last year of van and minibus maker LDV, owners of the 115,000 in service across the UK, including many in the Staffordshire & Cheshire area, were left uncertain about how they would be able to keep their vehicles on the road.

Local LDV dealer Imperial Commercials Stoke was determined to support its many loyal customers and the extra lengths to which it has gone in the past 12 months to do that have been recognised by a special ‘Extra Mile’ award.

Parts distribution company Multipart, which is responsible for providing LDV parts support nationally, made the award to Geoff Haspell Executive Director & Dealer Principal at a presentation at the Imperial Commercials Stoke premises on Leek New Road, Cobridge.

Brendan Leach, Multipart director responsible for the LDV parts business, said: “This award is aptly named because it recognises the extraordinary effort made by Imperial Commercials Stoke to keep customers happy and keep their LDV vehicles earning.

“LDV’s demise left many owners in a dilemma. Do they simply let those valuable vehicles go out of revenue-earning service prematurely, with the significant cost that this would entail? Or do they keep them functioning effectively and efficiently. We recognised this problem and encouraged all 80 LDV dealers around the UK to go that extra mile to keep those vehicles on the road.

“That has been a true test of customer commitment and has involved a sustained and substantial investment in parts stocks and a lot of hard work. Working with the LDV dealers, we’ve even been able to significantly reduce the costs of parts for the older Convoy and Pilot models.

“That joint commitment has been recognised by many LDV vehicle owners who now know that they can continue to enjoy good parts and service support from their local dealer. And it’s been recognised too by the Extra Mile award, which has been made to reward this exceptional performance.”

Speaking at the presentation of the award, Geoff Haspell Executive Director and Dealer Principal said: “We are delighted to have earned this Extra Mile award from Multipart. Everybody in our parts team is totally committed to supporting our many customers in the area and to ensuring that they can continue to operate their LDV vans and minibuses for years to come. Our parts service for this product is vital and customers can be totally confident that they will continue to receive our 100 per cent backing!

“As we also hold the VANfit all-makes parts franchise we can also provide parts and service support for all the other major makes of van,” he added. “For anybody running a variety of different makes this provides a one-stop-shop to meet all their parts and service needs at highly competitive prices.”

To find about more about our support visit http://www.imperialcommercials.co.uk